Shipping policy
Effective Date: September 1st, 2025
At Reut Harel, every piece is crafted with care, and we want your shopping experience to be just as seamless. This policy explains our shipping process. For details on returns, please see our Return & Refund Policy.
Order Processing
Processing Time: Orders are typically processed within 2–5 business days. During peak seasons or special launches, processing times may be longer.
Delivery Times
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Israel: Estimated 7-14 business days.
Shipping Rates
Standard Shipping: 40 ILS (Free shipping on orders over 380 ILS).
Order Tracking
Once your order ships, you will receive a confirmation email with all necessary tracking details to follow your package's journey.
Incorrect or Damaged Items
If an item arrives damaged or you received the incorrect product, please contact us immediately at info@reutharel.com with your order number and photos so we can resolve the issue promptly.
Contact Us
For any questions about our shipping process, please reach out to us at:
Email: info@reutharel.com